Do you cover return shipping?

Customer pays return shipping for standard returns (change of mind, color didn't work, etc.).

We provide a pre-paid label when something's our error:

  • Wrong item shipped
  • Item arrived damaged (with Navidium coverage)
  • Item is genuinely defective (after photo verification)

Original shipping charges (what you paid when you ordered) are also non-refundable on returns.

May 21, 2026

Not finding what you're looking for? Contact Us Directly